PRIVACY POLICY.

CONTACT: legal@flyxnodes.xyz

LAST UPDATE: March 22, 2026

Our Commitment

FlyxNodes is committed to protecting the privacy and personal data of its customers and users. This Privacy Policy is subject to the General Data Protection Regulation (GDPR) of the EU and local data protection laws. As a customer, you have rights of Access, Rectification, Erasure, Limitation, Opposition and Portability regarding your data.

01. CONTROLLER & CONTACT

As the "data controller", FlyxNodes determines what data we collect, for what purposes, and how we manage it.

CONTROLLER: FlyxNodes

LEGAL EMAIL: legal@flyxnodes.xyz

WEBSITE: flyxnodes.xyz

02. Territorial Scope

This policy applies to all users who use FlyxNodes services, including registration, billing, support, technical logs (IP) and backups. It applies particularly to customers located in the European Union or if the service is directed at EU citizens.

03. Applied Principles

  • • Lawfulness, fairness and transparency
  • • Purpose limitation
  • • Data minimization
  • • Accuracy
  • • Storage limitation
  • • Integrity and confidentiality
  • • Accountability

04. DATA WE COLLECT & PURPOSE

Registration Data

Email, Username, Password (hashed)

Purpose: Account creation, authentication, service access, support communications.

Billing Data

Payment method, Transaction ID, Amount, Billing address

Purpose: Process payments, issue invoices, fulfill tax obligations, prevent fraud.

Technical Data

IP address, Access logs, Resource usage, Server metrics

Purpose: Security, infrastructure stability, abuse detection, technical support.

Communication Data

Email messages, Support tickets, Discord ID

Purpose: Customer support, incident resolution, service updates.

05. LEGAL BASIS

  • Contract performance (providing services)
  • Legal obligations (tax, invoicing)
  • Legitimate interest (security, fraud prevention)
  • User consent (marketing, optional features)

06. DATA RETENTION

Data is retained as long as your account is active or as needed to provide services. After account closure:

  • • Billing data: 7 years (tax law)
  • • Technical logs: 90 days
  • • Backups: 30 days max
  • • Account data: Deleted after 7 days

07. DATA SHARING & PROCESSORS

FlyxNodes does not sell your data. We share information only with trusted service providers acting as "data processors" under strict contracts:

Payment Processors

Stripe, PayPal - for payment processing

Infrastructure Providers

Data center partners for hosting services

Communication

Email service providers for notifications

International Transfers

As FlyxNodes operates from Paraguay (non-EU), data transfers are protected through Standard Contractual Clauses (SCCs) and appropriate safeguards as required by GDPR Article 46.

08. YOUR RIGHTS (GDPR)

Access

Request a copy of your data

Rectification

Correct inaccurate data

Erasure

Right to be forgotten

Restriction

Limit processing of your data

Portability

Receive data in structured format

Object

Object to processing

To exercise your rights, contact legal@flyxnodes.xyz with proof of identity. We will respond within 30 days.

09. COOKIES & TRACKING

FlyxNodes uses cookies and similar technologies to improve user experience and analyze service usage.

Essential Cookies

Required for basic functionality:

  • • Session management
  • • Authentication tokens
  • • Security features

Analytics Cookies

Help us understand usage:

  • • Google Analytics (anonymized)
  • • Page views and interactions
  • • Performance metrics

Managing Cookies

You can disable non-essential cookies through your browser settings. Note that disabling essential cookies may affect service functionality.

10. DATA SECURITY

Technical Measures

We implement industry-standard security measures: encryption (TLS/SSL), secure password hashing (bcrypt), firewalls, DDoS protection, regular security audits, and access controls.

Organizational Measures

Limited staff access to personal data, mandatory security training, data processing agreements with all processors, and incident response procedures.

Breach Notification

In case of a data breach affecting personal data, we will notify affected users and relevant authorities within 72 hours as required by GDPR Article 33.

11. MINORS & AGE RESTRICTIONS

Our services are intended for users aged 18 and above. Users aged 13-17 may use our services only with verified parental consent.

If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information. Parents or guardians who believe we may have data about a minor should contact legal@flyxnodes.xyz.

12. AUTOMATED DECISION-MAKING

FlyxNodes uses limited automated decision-making in the following cases:

  • • Fraud detection systems for payment verification
  • • Automated abuse detection for ToS violations
  • • Resource usage monitoring for plan compliance

You have the right to request human review of any automated decision that significantly affects you.

13. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be notified via email to registered users at least 30 days before taking effect. Continued use after changes constitutes acceptance.

14. Right to File a Complaint

If you believe your privacy rights have been violated, you can file a complaint with your local data protection authority or the supervisory authority in your EU member state. You also have the right to lodge a complaint with us at legal@flyxnodes.xyz.

15. Contact & DPO

For privacy-related inquiries, data subject requests, or to exercise your GDPR rights:

legal@flyxnodes.xyz

We will respond to all requests within 30 days as required by GDPR Article 12.